CMR Group engages exclusively with RelateCare to deliver a managed service recruitment solution.
CMR Group is proud to be working in partnership with RelateCare, a healthcare communications consultancy and BPO that provides patient engagement solutions to leading healthcare organisations around the world.
The RelateCare team provide vital support on the Covid-19 recovery plan in Ireland, responding to coronavirus related queries and providing advice & guidance around the vaccine roll out for 2021.
RelateCare are looking to open a new site in Limerick this summer which will ultimately be a “Hub” for Customer Support across the business, and CMR are going to play a pivotal role in this expansion, providing outsourced recruitment services for all Frontline staff.
CMR’s RPO (Recruitment Project Outsourcing) Team are working exclusively with RelateCare stakeholders to deliver a ‘managed-service’ recruitment solution and best-in-class recruitment experience for all candidates. From initial application, interview, and candidate management, through to onboarding and post placement care.
The key roles CMR are hiring for include; Customer Service Advisors and Team Leaders. Due to the current circumstances, team members will be working remotely initially and once restrictions ease, they will move to a hybrid WFH/office model. Applicants must live locally to Limerick and be able to commute to the office when required.
This is a brand new contact centre, so lots of career development and progression opportunities are going to be available to all employees… It genuinely is an exciting time to join this fantastic business.
CMR will be screening against the general competencies and aptitude for this type of role, such as:
• Passion for people
• Customer Service, Contact Centre experience ideal
• Customer rapport building skills
• Excellent phone manner
• Quality of Verbal & Written communication skills
CMR is fully committed to the Customer Contact and Customer Service industry. Recently we have conducted largescale ramp up projects for a wide variety of clients across the UK & Ireland, and due to our retained expertise, we offer a value-add solution ensuring that you meet your business objectives.
For further information on how to apply for a role with RelateCare or if we can support your business, please get in touch today.
Account Manager / Client Delivery Team