CMR Group engages exclusively with RelateCare to deliver a managed service recruitment solution. CMR Group is proud to be working in partnership with RelateCare, a healthcare communications consultancy and BPO that provides patient engagement solutions to leading healthcare organisations around the world. The RelateCare team provide vital support on the Covid-19 recovery plan in Ireland, responding to coronavirus related queries
Continue readingInternational Women’s Day #Choosetochallenge At CMR Group, this year we are celebrating International Women’s Day 2021. And, to honor the day we have asked members of the team to share the advice that they would give to their younger selves with the benefit of life and work experience and we would like to share this with you today; ‘Always believe
Continue readingCMR Group welcomes Stephanie Wilson to the organisation. CMR are pleased to announce the appointment of Stephanie Wilson as a Non-Executive Director with immediate effect. Stephanie is a seasoned contact centre executive having held senior executive roles for over 30 years in the BPO industry in operations, Service Delivery and Account Management. She was most recently the Chief Client Officer
Continue readingCMR Group partners with Humanotics to launch Humanotics People Solutions… After working in this industry for my whole career (which started at a Littlewoods or these days a ‘Very’ call centre back in the 90s) I’ve seen so many changes in the skills you need to operate a successful, customer focused business. I’ve spent 10 years working in contact centres
Continue readingHow to take care of your Mental Health during Lockdown We are currently living through uncertain times, in the midst of a Global Pandemic, severe climate change and a volatile economic climate, not to mention Brexit talks, IR35 Legislation and …. the lack of toilet roll on the shelves! The unpredictability and uncertainty of the current situation across the world
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CMR are proud to announce that we have been selected to Judge at the International Customer Experience Awards 2019, taking place in Amsterdam later this year. Paul Carter (https://www.internationalcxaward.com/meet-the-judges#PaulCarter) and Liam James (https://www.internationalcxaward.com/meet-the-judges#LiamJames) will be representing CMR on the Judging Panel, which takes place on 21 November 2019. Now in its second edition, the International Customer Experience Awards are set
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