Events

CMR Group attend the CCMA 2021 Irish Customer Contact and Shared Services Awards!

CMR Group are very excited to be attending the live CCMA 2021 Irish Customer Contact and Shared Services Awards! Brendan McCarron, General Manager for CMR Ireland, Paul Carter CMR Group CEO and Liam James, CMR Group Client Director, will be joining the Irish Contact centre industry’s finest next Thursday the 25th of November, at the impressive Aviva Stadium in Dublin.

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Welcome to the team Azzurra Mordini!

CMR Group would like to give a very warm welcome Azzurra Mordini who joins the team in Spain! Azzurra has an Economical and Cultural background and possesses over 2 years’ experience working in IT recruitment, responsible for sourcing on behalf of high profile Swiss clients & companies. She was born in Orvieto, a small town in the centre of Italy

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International Women’s Day 2021

International Women’s Day #Choosetochallenge At CMR Group, this year we are celebrating International Women’s Day 2021. And, to honor the day we have asked members of the team to share the advice that they would give to their younger selves with the benefit of life and work experience and we would like to share this with you today; ‘Always believe

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Meet our Judges!

CMR are proud to announce that we have been selected to Judge at the International Customer Experience Awards 2019, taking place in Amsterdam later this year. Paul Carter (https://www.internationalcxaward.com/meet-the-judges#PaulCarter) and Liam James (https://www.internationalcxaward.com/meet-the-judges#LiamJames) will be representing CMR on the Judging Panel, which takes place on 21 November 2019. Now in its second edition, the International Customer Experience Awards are set

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A Note on attrition within the contact centre industry…by Nichola Finnigan

We all know that an organisations best asset is its people, therefore it can be so frustrating when you do all of the hard work to get the right people on board for your contact centre, only for them to leave several months into the role. Off the back of conducting the research for our ‘2019 Salary and Benefits Report’

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Salaries & Benefits Report 2019

Nichola holds over nine years’ experience as a Senior Recruitment Consultant, managing the whole 360 degree recruitment cycle for a wide range of organisations from Enterprise and SME to Public Sector and Not for Profit covering from mid-senior up to executive level roles. She also worked in a Financial Services Contact Centre environment herself for several years while studying for

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Manchester

Customer Management Resourcing
1A Bridgewater Road,
Altrincham,
WA14 1LB

Tel: +44 161 941 5555
Email: manchester@wearecmr.com

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Barcelona

Customer Management Resourcing, S.L.
Carrer de Méndez Nuñez , 3,
Barcelona,
08003

Tel: 0034 931 379 790
Email: barcelona@wearecmr.com

Amsterdam

Customer Management Resourcing
Zekeringstraat 17
1014 BM Amsterdam

Tel: +31 30 799 8400
Email: amsterdam@wearecmr.com

Ireland

Customer Management Resourcing
Block C, 77 Sir John Rogerson’s Quay, Dublin Docklands, Dublin D02 VK60

Tel: +353 (0)1 6971100
Email: dublin@wearecmr.com