News

Exciting Announcement!

Welcome to the Team Joost van de Ven! Customer Management Resourcing Group continues to grow across Europe, so it gives us great pleasure to welcome Joost van de Ven as our General Manager for Western Europe!! Joost, a Dutch national (who also speaks German & English) will be based from our office in Utrecht, NL and will continue to serve

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Big Announcement!

Customer Management Resourcing (CMR) are proud to announce our latest Resource Planning & Analytics partnership with Inspire Customer Contact Partnership! CMR have teamed up with Steve Woosey & David Davies at ICCP to offer our clients not only a specialised Planning & Analytics recruitment service but an expert consultancy approach headed up by Industry leaders within the Planning & Analytics

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Meet our Judges!

CMR are proud to announce that we have been selected to Judge at the International Customer Experience Awards 2019, taking place in Amsterdam later this year. Paul Carter (https://www.internationalcxaward.com/meet-the-judges#PaulCarter) and Liam James (https://www.internationalcxaward.com/meet-the-judges#LiamJames) will be representing CMR on the Judging Panel, which takes place on 21 November 2019. Now in its second edition, the International Customer Experience Awards are set

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Exciting Announcement!

After spending the last 18 months in helping to develop our people and helping to develop our strategy within the Customer Experience & Contact Centre Recruitment Sector across Europe, I am delighted to announce that we have formally appointed Jon Hitchenor, as our Non Executive Director. Having enjoyed an illustrious career within the recruitment industry, spanning some 35 years and

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A Note on attrition within the contact centre industry…by Nichola Finnigan

We all know that an organisations best asset is its people, therefore it can be so frustrating when you do all of the hard work to get the right people on board for your contact centre, only for them to leave several months into the role. Off the back of conducting the research for our ‘2019 Salary and Benefits Report’

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Email: hello@wearecmr.co.uk
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Head Office:
1A Bridgewater Road,
Altrincham,
WA14 1LB