Bid Manager

Job title: Bid Support Manager

Location: Remote working – with occasional travel to the North East             

Salary: up to £45’000 DOE

Contract: Full time

About the organisation

Our client is an award-winning UK based Outsourcer, providing contact centre services and software solutions for some of world’s most successful brands.

Role Profile

The primary aim of this role is to support the Sales team in the creation and development of sales

opportunities. Through understanding new client’s business goals and strategy, the

Solutions Architect/ Bid Support Manager will develop the overall approach to new business opportunities by tying in technology, operational processes and their people approach. This role will be responsible for collating the bid response and ensuring that the solution meets the

needs of the new client.

This role will require collaboration skills and the ability to work to demanding deadlines across multiple different opportunities. This role will support in reviewing and editing content and work with the bid team members to produce a cohesive tender response. The Solutions Architect will provide wide ranging support to the sales team and wider

business.

Key responsibilities include, but are not limited to:

• Assist the bid team in developing a proposal structure focusing on the solution as the core element

• Work with sales to design, influence and shape the client’s requirements into a solution that meets their business outcomes

• You will help develop a strong understanding of the primary drivers of each bid, ensure all elements are accurately expressed and that submitted proposals are in-line with company strategies, policies, procedures and regulations

• You will support in the development and management of opportunities from proposal through to go-live

• The successful candidate will know how to navigate and build relationships in the contact centre/outsourcing industry

• Manage stakeholder engagement including the mapping of proposals and ensuring a winning tender is developed

• Drive the generation of proposals from initial contact through to win

What we need from you.

• Degree qualified

• Experience in outsourcing/contact centre industry

• Bid writing and management experience

• Business development experience

• 5 – 10 years’ experience in a similar role

• Strong written and verbal communication and interpersonal skills

• Accurate and methodical approach with ability to meet deadlines in a fast-paced ever-changing environment

• Bid writing and management experience

• Proactive approach in identifying problems and the ability to develop alternative solutions

• Comfortable managing multiple assignments with competing priorities and tight deadlines

• Ability to work alone to drive projects forward, as well as part of a wider team out with your direct department

• A great teammate and self-starter that is comfortable working in a rapidly changing

environment, taking initiative with limited resources, and making data-driven decisions

Benefits

• Salary up to 45k DOE

• Competitive bonus and benefits package

• Relaxed working environment

• Possibility of working from Scotland or North East or remote working from home

• Continuous learning & development