Credit Card Clerk W/ High (B2) level of English

Job Overview

  • Postal Code 08003
  • Salary Ranges 0 ~ €20.000
  • Experience Level Junior
  • Total Years Experience 0~5

Role: Credit Card Clerk W/ High (B2) level of English

Industry: Shared Service Center

Location:  Oeiras (Lisboa) Portugal

Key Languages: High level of English (B2)

 

Your New Company:

We are looking people like you!!

Would you like to join in an important international service company, who offers excellent service worldwide in more than 140 countries.

Our client is in the beautiful city of Oeiras – Portugal since 2014. They handle and provide mainly financial services to the entire European group to harmonize and optimize their financial processes.

If you have a fluente level of English (B2), motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work in a company well known all over the world,  is for you.

 

Your Responsibilities:

You will Work across the following processes:

– You will daily contact with Customer Services & Station Agents

– You will administer all enquiries received regarding credit card charges

– You will submit Credit card Transactions & Refunds

– You will maintain accurate and up to date customer details and account records

– You will monitor overdue payments; investigate misallocated cash and monies gone missing

 

In addition to above mentioned tasks, the employee may participate in:

– Assisting the team lead in maintaining open communication channels with customers developing high standards for service delivery and quality

– Working closely with other team members to implement and standardize processes to ensure

maximum efficiencies

 

What success is made of:

-You have completed High School

– You have Basic experience in accounting

-You have 1 year of Credit Card clerk or related positions (desirable – not mandatory)

-You have good written and verbal communication skills

– You have Language skills: English mandatory (B2)

-You have excellent customer service skills

-You have experience in a shared service environment (desirable)

 

What’s in it for you:

 

-900 euros + meal vouchers (7,63€/working days)

– Free day of your birthday.

-Other social benefits as discounts for the gym, possibility to attend Language courses, free coffee and tea, daily fruits, team activities, summer parties, employee discounts

-A 40-hour-week. working Monday to Friday between 9 – 18 (no weekends)

– Contrato a termo certo

– Training period full paid

-A modern, bright, newly renovated office with a central location in Oeiras (Currently, due to the pandemic situation they are working from home)

-A challenging and international work environment in a globally operating company

 

Here’s what you need to do next:

-If you’re interested in this role send us an up-to-date copy of your cv to oscar@wearecmr.com

 

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