Customer Advisor w/ Native level of Dutch
- Postal Code 08003
- Salary Ranges 0 ~ €20.000
- Experience Level Junior
- Total Years Experience 0~5
Role: Customer Advisor w/ Native level of Dutch
Industry: Call center / service company
Location: Lisbon Portugal
Key Languages: Native level of Dutch + English C1
Your New Company:
We are looking people like you!!
Would you like to join in an important international company, who offers excellent service worldwide.
You will be part of a family of over 80,000 game-changers from more than 170 locations in 50 countries.
If you have a Native level of Dutch + C1 English level, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work with us, is for you.
-You will be the first point of contact to handle and resolve costumer issues.
– You will respond professionally to inbound phone calls/ email /chat/social/social messaging channels (as assigned)
– Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
– you will compose thoughtful and accurate messages or customize prepared
– You will proactively and independently work to meet targets and goals.
– You will collaborate with other technicians to resolve or properly close help tickets
– You Will manage an individual ticket query.
What success is made of:
- You have a Native or Proficient Dutch (C2)
- You have Fluency inEnglish (B2)
- You possess excellent writing and verbal communication skills to simplify technical language for non-technical users.
- You have Excellent multitasking skills and has the ability to shift to chat & social media support and various systems when needed.
What’s in it for you?
– Do you want to be part of a new project, with good opportunities to grow into an important international company.
- Rotative working shifts from Monday to Sunday – 8 am to 5 pm
- Monthly Base salary according to the experience.
- Meal allowance paid in voucher card of 7,23 € per working day
- Signing Bonus -of 2000€ (Paid in 2 times 50% after 1st month of contract and 50% after 3 months contract)
- Performance bonus of 100€ monthly
- Retention bonus of 1000€ (paid in 2 times 30% after 6 months + 70% after 12 months)
- Health insurance with a dental plan (after 6 months contract)
- Contrato a termo certo.
- Opportunities for career progression and possibilities for an international career.
- Possibility to do Full Work from Home based in Portugal
Life at our company:
– Work with a diverse environment with people from over 58 nationalities
– Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more!
– We promote inter-company mobility to work at any of our sites around the world
– New and modern offices in Lisbon, Oriente, Portugal
Here’s what you need to do next…
-If you’re interested in this role send to email@example.com an up-to-date copy of your cv.