Customer Experience Specialist w/ Native level of German or French

Job Overview

  • Salary Ranges 0 ~ €20.000
  • Experience Level Junior
  • Total Years Experience 0~5

Industry: Customer Experience Sector

Location: Romania

Key Languages: Native level of German OR Native level of French + Fluent level of English

Your New Company:

Our client is looking for a motivated person to join their team as customer support agent. They are specifically seeking applicants with native german or french language skills to support their global operations team in Timisoara. You will be a brand ambassador, continuously improving and developing your knowledge of one retail brand, products and procedures though live chat & social media.


What success is made of…

-You have a positive attitude

-You must demonstrate a passion for customer service and be able to convince us that you understand this channel inside out

-You speak, read and write German or French to a native level

-You have a good level of English to communicate with our international team

-You’re flexible to working 24×7, including rest days, holidays, weekends and extended hours, if required

-You have previous experience using Live Chat and Social Media Support, like Facebook Messenger, Instagram, Youtube, Twitter, LinkedIn, Snapchat etc (preferible)

-You have Knowhow of Payment Gateway like VISA, MasterCard, PayPal, American Express, etc (preferible)


What’s in it for you?

-Competitive salary

-An ambitious and stable employer with long-term goals

-An energetic and ambitious work environment


Here’s what you need to do next…

If you’re interested in this role send us an up-to-date copy of your cv at

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