Customer Experience Support W/ Native level of German
- Postal Code 08003
- Salary Offer 12-14K + bonus + benefits
Location: In the comfort of your home (The job will be 100% remote // But if you want you also can work at the office in the Center of Lisboa). Anywhere in Portugal.
Key Languages: Native or C1 level of German and Fluent English
Your New Company
Our client is looking for employees with a native/high level of German Speakers to strengthen their vibrant and motivated support team. Our client is a new company operates in Portugal and it is a customer care company helping organizations create a better “Customer Experience’’. You will build and manage high-performance focus on delivering a premium level of customer experience to their customers. Tthey are looking for passionate and proactive people that want to make a difference.
This is an Home position so you can be anywhere in Portugal!
- You will work collaboratively with consumers to answer information requests and resolve queries
- You will deliver exceptional, client-centred resolutions in a timely manner
- You will offer an omnichannel service to our consumers via telephone, email, chat and social media
- You will develop a sound understanding of the products and services offered by our client
- You will embrace the company values and acting as a brand ambassador
What success is made of…
- You’re able to speak, read and write German to a native/high level (C1)
- You will have a good level of English (B2-C1)
- You have previous experience in the BPO / Call Center industry (is a plus but not mandatory)
- You have an Excellent communication skills
- You’re passionate and hardworking
- You’re looking for a long term career woth opportunities to grow
What’s in it for you?
- Permanent Contract
- Salary: 1200 – 1350 euros/gross * 14 months
- Lunch: 5.25 euros/working day ,“ Sodexo” Meal Card
- Portuguese classes
- Carrer Growth
- Work style: 100% from home
-Starting-date: ASAP (ideally 21/04/2021)
Here’s what you need to do next…
-If you’re interested in this role send an up-to-date copy of your cv