Job Expired

Customer Service Advisor w/ Native level of French

Job Overview

  • Postal Code 08003
  • Salary Ranges 0 ~ €20.000
  • Experience Level Junior~Mid
  • Total Years Experience 0~5

Role: Customer Advisor w/ Native level of French

Industry: Call center / service company

Location:  Braga Portugal

Key Languages: Native level of French and C1 level of English

 

Your New Company:

We are looking people like you!!

Would you like to join in an important international company, who offers excellent service worldwide.

 You will be part of a family of over 80,000 game-changers from more than 170 locations in 50 countries.

If you have a Native level of French + C1 Level of English, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work with us, is for you.

 

Your Responsibilities:

-You will be the first point of contact to handle and resolve costumer issues.

– You will respond professionally to inbound and outbound phone calls/ email /chat/social/social messaging channels (as assigned)

– Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented

– you will compose thoughtful and accurate messages or customize prepared

– You will proactively and independently work to meet targets and goals.

– You will collaborate with other technicians to resolve or properly close help tickets

– You Will manage an individual ticket query.

 

What success is made of:

  • You have a Native or Proficient level of French + C1 Level of English
  • You possess excellent writing and verbal communication skills to simplify technical language for non-technical users.
  • You have Excellent multitasking skills and has the ability to shift to chat & social media support and various systems when needed.

 

What’s in it for you?

 – Do you want to be part of a new project, with good opportunities to grow into an important international company.

–   Working shifts from Monday to Sunday – 7:00 am to 19h

  • Monthly Base salary  705€ per 14 months
  • Meal allowance paid in voucher card of 6,83 € per working day
  • Welcome Bonus : 500€
  • Performance bonus of 120€ monthly
  • Transport Bonus : 20 € monthly
  • Extra bonus : 40 € monthly
  • Contrato a termo certo of 12 month.
  • Opportunities for career progression and possibilities for an international career.
  • Currently, due to the pandemic situation you will work from home.

 

Life at our company:

– Work with a diverse environment with people from over 58 nationalities

– Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more!

– We promote inter-company mobility to work at any of our sites around the world

– New and modern offices in Braga, Portugal

Here’s what you need to do next…

-If you’re interested in this role send to oscar@wearecmr.com an up-to-date copy of your cv.

  • This job has expired!

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