Customer Service w/ Native level of French

Job Overview

  • Postal Code 08003
  • Salary Ranges 0 ~ €20.000
  • Total Years Experience 0~5

Role: Customer Service w/ Native level of French

Industry: Call center / Service companies

Location:  Anywhere in Spain

Key Languages: Native level of French + English B2

 

Your New Company:

We are looking people like you!!

Would you like to join in an important international company, who offers excellent service worldwide.

If you have a Native level of French + C1 English level, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work in a great Call center team, is for you.

 

Your Responsibilities:

-You will be the first point of contact to handle and resolve costumer issues.

-You will respond professionally to inbound phone calls, email and products specification sheets and sorted tools over the phone.

– you will identify and escalate issues appropriately

– you will compose thoughtful and accurate messages or customize prepared

– You will proactively and independently work to meet targets and goals

– You will Immediately deal with or escalate suspected or recognized customer issues as per defined procedures.

– You will Assist costumer in setting up service repair for the appliances, check availability and make appointment for service call.

 

What success is made of…

 

– Time shifts: 9am – 6pm for full-time and for part-time it would be 30hours/week between 9am and 6pm (We can consider either morning or afternoon).

-You have You have a Native level of French and B2 in English

– You have +2 years of experience or less experience in task related.

– You have Excellent multitasking skills and has the ability to shift to chat & social media support and various systems when needed.

 

What’s in it for you?

– Do you want to be part of a new project, with good opportunities to grow into an important international company.

– Salary: 18k yearly  (pro-rata for part-time) + 150€ bonus after the first month

– Location: anywhere in Spain

– Training period full paid

– Contrato indefinido

 

Here’s what you need to do next…

-If you’re interested in this role send to oscar@wearecmr.com an up-to-date copy of your cv.

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Manchester

Customer Management Resourcing
1A Bridgewater Road,
Altrincham,
WA14 1LB

Tel: +44 161 941 5555
Email: manchester@wearecmr.com

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Barcelona

Customer Management Resourcing, S.L.
Carrer de Méndez Nuñez , 3,
Barcelona,
08003

Tel: +34 901 848787
Email: barcelona@wearecmr.com

Amsterdam

Customer Management Resourcing
Zekeringstraat 17
1014 BM Amsterdam

Tel: +31 30 799 8400
Email: amsterdam@wearecmr.com

Ireland

Customer Management Resourcing
Block C, 77 Sir John Rogerson’s Quay, Dublin Docklands, Dublin D02 VK60

Tel: +353 (0)1 6971100
Email: dublin@wearecmr.com