Job Expired

Customer Service w/ Native level of German

Job Overview

  • Postal Code 08003
  • Total Years Experience 0~5

Role: Customer Service w/ Native level of German

Industry: Call center / Service companies

Location:  Anywhere in Spain 100% remotely

Key Languages: Native level of German


Your New Company:

We are looking people like you!!

Would you like to join in an important international company, who offers excellent service worldwide.

If you have a Native level of German+ C1 English level, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work in a great Call center team, is for you.


Your Responsibilities:

-You will be the first point of contact to handle and resolve costumer issues.

-You will respond professionally to inbound phone calls, email and products specification sheets and sorted tools over the phone.

– you will identify and escalate issues appropriately

– you will compose thoughtful and accurate messages or customize prepared

– You will proactively and independently work to meet targets and goals

– You will Immediately deal with or escalate suspected or recognized customer issues as per defined procedures.

– You will Assist costumer in setting up service repair for the appliances, check availability and make appointment for service call.


What success is made of…

– Time shifts: 9am – 6pm for full-time (39 hours)

-You have You have a Native level of German and C1 in English

– You have +2 years of experience or less experience in task related.

– You have Excellent multitasking skills and has the ability to shift to chat & social media support and various systems when needed.


What’s in it for you?

– Do you want to be part of a new project, with good opportunities to grow into an important international company.

– Salary: 18k yearly  + 150 € monthly Bonus + Covered dental insurance + Retention bonus of 800€  after the 4th month.

– Location: You can work Anywhere in Spain – Work from home

– Training period full paid


 Here’s what you need to do next…

-If you’re interested in this role send to an up-to-date copy of your cv.

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