CX Trainer W/Native Level of Italian

Job Overview

  • Salary Ranges £30.000 ~ £40.000
  • Experience Level Mid

Industry: Foods and Beverages Services – Food Delivery

Location: Milan

Key Languages: Native level of Italian, fluent level of English


Your New Company:

Our client is a very important multinational foods and beverages services company, they are looking for a motivated person to join their team in Milan. They are specifically seeking applicants with native level of Italian and fluent level of english, additional languages is a plus.


Your role:

In your role, you will actively focus on oversee the contact centres quality assurance programs, providing strategic input and increase customer experience. You will design training programs, establishing standards that govern customer interactions and implement monitoring program.


What success is made of…

– 2/3+ years experience in training in a dynamic and fast environment

-Demonstrated experience in conducting adult classes

-Excellent skills in providing training material and attention to the customer experience

-Great attention to details and strong ability to manage stakeholders

-Excellent communication skills (written and verbal)

-You have a native italian level and an advanced level of English

What’s in it for you? 

– Competitive Salary – 40k / year

– Permanent Contract

-Starting Date: 23rd of August

– Mixed office based in Milan and work from home position

-An ambitious employer and an energetic and ambitious work environment

Here’s what you need to do next…

If this is a role that triggers and you want to know more about the position, you are welcome to contact us for more information. We look forward to hearing from you and receiving your CV!

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