Dutch Customer Service Advisor

Dutch Customer Service Advisor 4 views

Job Overview

  • Postal Code WA4
  • Salary Offer £27000
  • Salaries £20.000 ~ £30.000
  • Experience Level Junior~Mid
  • Total Years Experience 0~5

Customer Service Representative – Dutch

We are recruiting for a number of Multilingual Customer Experience Specialists with exceptional language skills in the North West!

Working for a Global award-winning business based you will be responsible for delivering outstanding levels of customer service to customers in a multi-channel business (Inbound Calls, Emails & Social Media). You will also be responsible for managing escalations through to resolution.


· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;

· Identify and troubleshoot the issues accordingly using available resources;

· Logging and follow up of Customer Information;

· Responding to enquiries and handling client escalations by telephone and email;

· Having a full understanding of company processes and maintaining contractual obligations.


· Excellent communication & negotiation skills;

· Problem solving;

· Sense of responsibility;

You must be C1/C2/Fluent Level in English PLUS Native/Fluent Dutch

Highly Desirable;

· Previous experience working within a Customer Support or Customer Service environment

What we offer:

· An initial FTC contract of 3 months with a possibility of extension or permanent contract

· Possibility of relocation to the Barcelona office.

· A competitive salary + Benefits of £27,000 per annum

If your experience matches the above description, please get in touch with Beccie at CMR for immediate consideration.

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Tel: 0161 941 5555

Email: hello@WeAreCMR.co.uk
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Head Office:
Customer Management Resourcing
Fairbank House
27 Ashley Road
WA14 2DP