Dutch Customer Service Advisor

Dutch Customer Service Advisor 4 views

Job Overview

  • Postal Code WA4
  • Salary Offer £27000
  • Salaries £20.000 ~ £30.000
  • Experience Level Junior~Mid
  • Total Years Experience 0~5

Customer Service Representative – Dutch

We are recruiting for a number of Multilingual Customer Experience Specialists with exceptional language skills in the North West!

Working for a Global award-winning business based you will be responsible for delivering outstanding levels of customer service to customers in a multi-channel business (Inbound Calls, Emails & Social Media). You will also be responsible for managing escalations through to resolution.

Responsibilities:

· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;

· Identify and troubleshoot the issues accordingly using available resources;

· Logging and follow up of Customer Information;

· Responding to enquiries and handling client escalations by telephone and email;

· Having a full understanding of company processes and maintaining contractual obligations.

Requirements:

· Excellent communication & negotiation skills;

· Problem solving;

· Sense of responsibility;

You must be C1/C2/Fluent Level in English PLUS Native/Fluent Dutch

Highly Desirable;

· Previous experience working within a Customer Support or Customer Service environment

What we offer:

· An initial FTC contract of 3 months with a possibility of extension or permanent contract

· Possibility of relocation to the Barcelona office.

· A competitive salary + Benefits of £27,000 per annum

If your experience matches the above description, please get in touch with Beccie at CMR for immediate consideration.

Apply for this job
Email Me Jobs Like These
Showing 1–0 of 0 jobs

Nothing Found

Search Job

CONTACT US

Tel: 0161 941 5555

Email: hello@WeAreCMR.co.uk
Follow us on LinkedIn

Head Office:
Customer Management Resourcing
Fairbank House
27 Ashley Road
Altrincham
Cheshire
WA14 2DP