Fraud Investigator w/ Native level of Mandarin
- Postal Code 08003
- Salary Offer €26,000
- Salary Ranges €20.000 ~ €30.000
- Experience Level Junior
- Total Years Experience 0~5
Location: Barcelona (Initially work from home)
Key Languages: Native level of Mandarin + Fluent level of English
Your New Company Our client is a multinational technology company based in Barcelona, focused on e-commerce, cloud computing, digital streaming and artificial intelligence. It is considered to be one of the Big Four technology companies. Our client is looking for a high-judgment individual to join their team as Fraud Investigator, to evaluate transactions and safeguard global customer base, profitability and brand while maintaining a high bar of customer experience. They are specifically seeking applicants with fluent Mandarin language skills to support their global operations team, however you will be supporting the English speaking country- business as well.
-You will communicate effectively via email and/or telephone with our customer base buyers, merchants and internal customers;
-You will take appropriate action to identify and help minimize the risk posed by fraud patterns and trends;
-You will consistently achieve/exceed weekly productivity and quality standards;
-You will participate in ad hoc projects/assignments, as necessary.
What success is made of…
-You are Fluent in both Mandarin and English (both written and spoken);
-You have excellent interpersonal and problem-solving skills;
-You are self-disciplined, diligent, proactive and detail oriented;
-You have strong organizationals skills and a result-oriented attitude;
-You are a Team player;
-You have the ability to effectively manage time and individually prioritize multiple tasks of competing priority;
-You have flexibility with regards to working hours and will be working Saturdays or Sundays as part of your normal 5 day shift;
What’s in it for you?
-Estimated Total Compensation in Year 1: 26,440€
-Language bonus, Ticket Restaurant, Health Insurance, Pension plan, Career plan;
-One of the best companies to work for, according to Glassdoor;
-A 39 hour week – rotative shift;
-A modern office with a central location in Barcelona;
-Possibility to attend Spanish or English courses;
-Free coffee and tea, team activities & summer parties;
Here’s what you need to do next…
-If you’re interested in this role send us an up-to-date copy of your cv.