Leisure Collections Specialist W/ High (C1) level of English

Job Overview

  • Salary Ranges 0 ~ €20.000
  • Experience Level Mid
  • Total Years Experience 0~5

Role: Leisure Collections Specialist W/ High (C1) level of English

Industry: Shared Service Center

Location: Oeiras (Lisboa) Portugal

Key Languages: High: High level of English (C1)


Your New Company:

We are looking people like you!!

Would you like to join in an important international service company, who offers excellent service worldwide in more than 140 countries.

Our client is in the beautiful city of Oeiras – Portugal since 2014. They handle and provide mainly financial services to the entire European group to harmonize and optimize their financial processes.

If you have a high (C1) level of English, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work in a company well known all over the world,  is for you.


Your Responsibilities:

The Leisure Collections Specialist Performs a collection activity from billing, through cash collection, to management of queries. You will be liaising with tour operators to ensure cash recoveries and disputes are within agreed targets.

– You will Uphold or credit the charge in the internal system

– You will Respond directly to the corporate customer or via the credit control team

– You will Monitoring, checking and clarification of outstanding receivables and payment

You will manage the mailbox, assigning inbound customer queries.

-You will contact customers regarding overdue accounts

-You will process reasons for non-payment

-You will issue payment commitment letters

-You will issue credit hold notifications

-You will coordinate customer credit changes

-You will maintain accurate records about the customer payment status


What success is made of:

-You have completed High School

-You have 2 years of collections experience (desirable)

-You have good written and verbal communication skills

-You have high level of English

-You have excellent customer service skills

-You have experience in a shared service environment (desirable)

– You work as a Professional manner and highly organized

– You have a medium-high level of Excel


What’s in it for you:

–  900 euros + Meal vouchers (7,63€/working days)

– Free day of your birthday.

-Other social benefits as discounts for the gym, possibility to attend Language courses, free coffee and tea, daily fruits, team activities, summer parties, employee discounts

-A 40-hour-week. working Monday to Friday between 9 – 18 (no weekends)

– Contrato a termo certo

– Training period full paid

-A modern, bright, newly renovated office with a central location in Oeiras (Currently, due to the pandemic situation they are working from home)


Here’s what you need to do next:

-If you’re interested in this role send an up-to-date copy of your cv to oscar@wearecmr.com



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