Sathya John General Manager for CMR Iberia gives some insight on what to expect if / when the UK go into Lock-down! Preparation is key CMR´s business model has been advantageous in the preparation of a “work from home until further notice” initiative as we operate already a 2-day work from home model. If you...
Continue readingCustomer Management Resourcing (CMR) are proud to announce our latest Resource Planning & Analytics partnership with Inspire Customer Contact Partnership! CMR have teamed up with Steve Woosey & David Davies at ICCP to offer our clients not only a specialised Planning & Analytics recruitment service but an expert consultancy approach headed up by Industry leaders...
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CMR are proud to announce that we have been selected to Judge at the International Customer Experience Awards 2019, taking place in Amsterdam later this year. Paul Carter (https://www.internationalcxaward.com/meet-the-judges#PaulCarter) and Liam James (https://www.internationalcxaward.com/meet-the-judges#LiamJames) will be representing CMR on the Judging Panel, which takes place on 21 November 2019. Now in its second edition, the International...
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After spending the last 18 months in helping to develop our people and helping to develop our strategy within the Customer Experience & Contact Centre Recruitment Sector across Europe, I am delighted to announce that we have formally appointed Jon Hitchenor, as our Non Executive Director. Having enjoyed an illustrious career within the recruitment industry,...
Continue readingWe all know that an organisations best asset is its people, therefore it can be so frustrating when you do all of the hard work to get the right people on board for your contact centre, only for them to leave several months into the role. Off the back of conducting the research for our...
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Nichola holds over nine years’ experience as a Senior Recruitment Consultant, managing the whole 360 degree recruitment cycle for a wide range of organisations from Enterprise and SME to Public Sector and Not for Profit covering from mid-senior up to executive level roles. She also worked in a Financial Services Contact Centre environment herself for...
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