North West’s Salary and Benefits Report: CMR are delighted to announce the launch of the Contact Centre Industry’s, North West Salary & Benefits Report 2019. In order to create this report, we have been working hard over the last few months, surveying North West based Contact Centre Advisors, Team Managers and Operations Managers, covering salaries,...
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The Customer Management Resourcing (CMR) Road Show continues!! From Manchester to Leeds and now down to the smoke! This time we've teamed up with industry leading, digital conversation gurus, CX Company and have reserved a great spot in the heart of London at Pennethornes Bar, Somerset House!! Hear about the impact of Digital Conversation Technology...
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Thank you to all who attended the "Future of Customer Service" event in Leeds last Thursday with Martin Hill-Wilson – It was great to see you all!! Martin really does make you think!!! The future is unknown to us all … All the things that we thought made us human a robot can now do.. ...
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CMR were recently invited to participate in a careers fair which was put together by "Right Management" who are providing outplacement services to circa 260 displaced employees at a Barclays contact centre in Leeds. The CMR Team have been working with Barclays and Right Management over the past few weeks, sharing new vacancies in the...
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RECRUITMENT PROJECT OUTSOURCING (RPO) After an exciting phase of growth and diversity here at CMR, we are proud to announce our latest proposition - CMR Recruitment Project Outsourcing (RPO): http://www.wearecmr.co.uk/clients/#rpo RPO offers our clients the following benefits: Reduced direct and indirect financial costs due to bespoke, end to end Managed ServicesSector expertise and access to...
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Business Update from CMR Founder & Managing Director, Paul Carter !! As we commence our 2nd half of our 5th year I’m very proud to say we’ve opened our 2nd office in Barcelona. This will be run as a separate subsidiary so we can trade locally and have a local presence to meet & work...
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