Privacy Policy

Customer Management Resourcing (CMR) is committed to protecting the security and privacy of our website visitors. We will treat all your personal information as private and confidential (even when you are no longer a customer) and we will ensure that we have appropriate security measures in place to manage this effectively.

Information (personal data) that you provide to any member of CMR will be held and used by CMR for the purposes of:

  • Providing the services for which you have applied
  • Payroll and invoicing administration
  • Administration and processing
  • Accounting and record keeping
  • Checking applications against vacancies

Members of CMR may contact you from time to time (by mail, fax, e-mail, SMS text messaging or otherwise) to keep you informed of products and services offered by any member of CMR. If you do not wish your information to be used in this way, please notify the Data Protection Office in writing or contact Sam using our contact form.

Address details can be obtained from the website www.wearecmr.com.

CMR may, from time to time, monitor and or record telephone calls for quality and training purposes.

CMR does not attempt to collect personal information from children. If a child sends information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates from a user that is a child. We do not maintain databases about children.

CMR is legally obliged to retain certain documents for a specified length of time. These documents will include some personal information on workers and clients (where applicable). Where we are required to retain documents, they will be stored in a safe and secure environment with restricted access.

Personal data will only be disclosed to a third party on receipt of permission in writing and signed by the individual concerned. Where this has been received, the third party will also be required to answer security questions to confirm identity. Only then will the agreed information be disclosed.

To access or amend personal data held by CMR about you, please write to the Data Protection Office. A fee may be charged for the provision of copy information we hold.

Web Privacy

You can access our entire website without providing any information whatsoever. If you wish to register for our services or request further information, you will be required to submit certain information, however in this case the information you provide will be treated as outlined above.

We use “session” cookies and “persistent” cookies on the website. Session cookies keep track of you whilst you navigate the website; and persistent cookies enable our website to recognise you when you visit. Session cookies are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s Privacy Policy is available at http://www.google.com/policies/privacy.

Our website may contain links to other websites. CMR is not responsible for the security or privacy practices of these websites, the products or services offered by these websites, or the content appearing at these websites. CMR does not endorse any of the products or services marketed at these websites.

Our website is protected with a variety of security measures such as change control procedures, passwords and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include regular database backups.

CMR Clients

Credit Referencing: We may undertake periodic searches of Group Records, credit reference and fraud protection agencies to manage your account with us, to take decisions regarding credit, including whether to make credit available or to continue to extend existing credit. The search will not be seen or used by lenders to assess your ability to obtain credit.

Sole traders and partnerships: An ‘association’ between the joint applicants and/or any individual identified as your financial partner will be created at credit reference agencies, which will link your financial records. You and anyone else with whom you have a financial link understand that each other’s information will be taken into account in all future applications by either or both of you. This linking will continue until one of you successfully files a ‘disassociation’ at the credit referencing agencies.

CONTACT US

Tel: 0161 941 5555

Email: hello@wearecmr.co.uk
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Head Office:
1A Bridgewater Road,
Altrincham,
WA14 1LB